No more emails!

Hats off to Peter Long, CEO of TUI who in a Sunday Times interview puts business success down to clear communication.

We couldn't agree more!

It seems Peter does not even have a computer in his office and he does not answer emails. His view is that executives who send and receive emails are wasting their time.

‘Why are they doing a job an assistant should be doing? He asks, 'Is that really an effective use of their time? I don’t think so'.

FES have, on many occassions, seen organisations where the Chief Executive spends his entire day buried in emails, ploughing through memos that, they really should leave to someone else.

Peter adds, ‘You have to have trust in your teams and not meddle. There are not enough hours in the day to go controlling.’ How very true, CEO should lead and inspire, offer direction and clarity and really shouldn't be messing about in day to day activities that they can easily leave to their staff.

After working through three recessions, two Gulf wars and numerous other global problems, Long said: ‘I am always concerned but you just deal with it, because you have to.’

Of course you do. Well said Peter.