SIX TRAVEL
TRENDS TO shape our marketing for 2014 and beyond
Six
travel trends that are going to shape our marketing in 2014 beyond...
The influence of the ‘millenials’
The Millennials are those born since 2000. These 18- to 30-year-olds of growing importance to the travel industry and have some key characteristics and will shape the future of travel propositions for the industry. Specifically, the millenials are more ethnically diverse, more interested in urban than resort destinations, more likely to travel to follow interests or activities and more likely to travel with friends in organized groups.
The continuing growth of the Silver market
The Silver market is estimated to comprise 1.3 billion to 1.6 billion people worldwide by 2015. Of crucial importance to this group is customer service. The senior group travels primarily for rest and relaxation on either short or longer stay trips and prefer quieter and less congested destinations. Not only is the senior market the world’s wealthiest group – it is also the most demanding and show very little tolerance to poor or average levels of customer service.
An increase in conspicuous leisure
The ubiquitous use of social media and with it the widespread sharing of photos with friends, families and colleagues – has fostered a trend in conspicuous leisure. Experiences will become a ‘social currency’ signalling social status through unique experiences rather than through consumer goods. These experiences will most likely include owning a holiday home, having the freedom to work from home, taking holidays to exotic destinations and enjoying active experiences
The rise
of ‘creative tourism’
Creative
tourism is travel that provides an engaged and authentic experience and that can
make a connection with those who live and work in the tourism destination. The ‘creative’ tourist differs from a ‘cultural’
tourist in that he or she is active and interacts with the locals.
The strength of luxury travel
The strength of luxury travel
Luxury
travel continues to be a robust segment of the travel industry and has remained
recession-proof over the last five years as other sectors have struggled. There are now literally millions of millionaires
and the number of affluent households are projected to double between 2012 and
2020. Despite the growth of the Asian (and particularly the Chinese) market, it
is still projected that U.S., Japanese and European travellers will dominate
the luxury travel market until 2020
The emergence of multi-generational travel
The older
the original baby-boomers get, the more family travel they are doing with a lot
of that travel planned around milestone events. The multi-generational market
is about trading memories, with convenience and value.
Most destinations have struggled when it comes to providing services and amenities that appeal to six and 60 year-olds alike, but some cruise lines have already taken a leadership position in catering to the multigenerational travel market.
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